IT use increases efficiency, quality of services: Awais
ISLAMABAD (APP): Minister for Information Technology and Tele-communications, Awais Ahmad Khan Leghari Tuesday called for use of IT as a tool to increase efficiency and quality of services.
Addressing a seminar on “Business Process Management”(BPM) organized by Ultimus Pakistan said, “if Pakistan is going to compete in the global markets, speed, efficiency and quality are vitally important. “He said it was very important for the public as well as private sector organizations to seriously consider the use of new technologies. The minister said every organization in every country and in every industry had business processes that defined how the company interacts with its customers, supplier, employees and partners.
These include things like order processing, document review processes, performance reviews, benefits, loan process, credit card applications and many others.
In many cases, the quality and speed of these business processes determines the success of the company, he said, hoping the BPM software that provided by Ultimus would provide the tool to model, automate, manage and optimise business processes over their life cycle.
He said by BPM, organizations could also reduce the cost as well as the response time to their customers. Awais Leghari invited the Ultimus, co-founded by a Pakistani to use Ministrv of IT as a test-bed on which to try out the applicability of their software in a Pakistani government setting.
“We would be very happy to act as the pilot site for their product and if the experiment works, we could then replicate this solution in the other ministries,’ he said.
He observed the government departrnents were too dependent on the skill of the people to manage the sheer volume of workload. The Minister said he was happy to learn that Ultimus was donating US $400,000 worth of Ultimus BPM software to the GIK insatiate for their internal use.
This is another excellent example of a Pakistani software company helping a leading educational institute he said describing the initiative a win-win deal because Ultimus was obviously hiring a good number of graduates from GIK Institute.
He also commanded Ultimus for offering an Ultimus Scholarship that covers full cost of education for the student in every undergraduate class at the GIK Institut6e. this partnership between Ultimus and GIK Institute excellent example of how industries and educational institutions can work together for the long term success of Pakistan in the IT sector, he added.
The minister thanked the management and employees of Ultimus for making the workshop a success and pledged the government would continue to do its best to foster success stories such as this with other Pakistani companies. Giving demonstration of the products and processes developed by his company, CEO of Ultimus, Rashid Khan said due to its growth and success Ultimus had demonstrated that it was an excellent model for software companies wishing to leverage the talent of the abundant human resources in Pakistan.
Unlike many other companies in Pakistan who rely upon selling services for project-based software development or call centers, Ultimus uses its software development team based in Rawalpindi to develop a world-class software product, he said.
Source: The Nation
Date:12/24/2003
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