Senate body for improving quality of cell phone service
ISLAMABAD: The Senate Standing Committee on Cabinet (Cabinet Secretariat and Inter-Provincial Coordination) on Friday directed the Pakistan Telecommunication Authority (PTA) to ask mobile phone operators to improve the quality of their service.
The Senate Committee met here under the chairmanship of Shahid Hassan Bughti. Members of the committee Mrs. Kalsoom Parveen, Mir Wali Muhammad Khan Badini, Begum Najma Hameed, Mrs. Rehana Yahya Baloch, Mrs. Fauzia Fakhar-uz-Zaman and Abdul Ghaffar Qureshi attended the meeting.
The committee members directed the PTA to ask cellular operators to improve speech quality and improve Short Message Service (SMS) success rate. PTA Chairman Dr Mohammed Yaseen briefed the committee about the overall performance of mobile service providing companies and said the number of mobile subscribers stood at 111.1 million, showing 10 per cent growth rate double than last year.
He said that according to the World Economic Forum’s Global Information Technology Report 2010-11, Pakistan ranked number 1 in the Internet and Telephony Competition and mobile sector had turnover of Rs262 billion with cumulative investment of US$1268 million in last two years.
Dr. Yaseen said that all the cellular mobile operators were mandated to maintain Quality of Service (QoS) as laid down in the license and the PTA had been continuously monitoring the performance in terms of service quality of all cellular mobile operators regularly since 2002 through surveys/drive tests across the country.
He said the Cellular Mobile Network (CMN) Regulations 2011 had been prepared in consultation with operators that details the survey methodology and now the surveys were conducted as per the same.
Source: The News