Pemra sets up call centre for complaints
ISLAMABAD: Pakistan Electronic Media Regulatory Authority (Pemra) has established a round-the-clock Complaint Call Centre (0800-73672) to facilitate public complaints against any aspect of broadcast media or cable TV networks and to take prompt necessary action to address them.
The public can now lodge their complaints, suggestions or comments with regard to service, quality of content of the private TV channels, FM radios and cable TV networks through toll free number (0800-73672). Besides, the complaints or feedback can also be lodged through:
i. Pemra website: www. pemra.gov.pk/feedback,
ii. E-mail: complaints+AEA-pemra.gov.pk and
iii. Fax No. 51-9107147.
The caller would receive a complaint ID and would be contacted back within maximum of two weeks depending upon nature of complaint, said a press release issued on Monday.
Source: The News